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Business Analyst

Posizione Aperta
il 04/04/2024


Job Overview

As a Technical Business Analyst specializing in retail processes, your role encompasses a deep dive into the technical aspects of retail operations to enhance efficiency, productivity, and overall performance. You will collaborate closely with stakeholders across the organization, leveraging your expertise in systems analysis, process optimization, data analysis, and solution design to drive impactful changes that align with business objectives.

Key Responsibilities

Systems Analysis:

Evaluate the organization's current systems, including software applications, databases, and hardware infrastructure.

Understand system usage, strengths, weaknesses, and identify opportunities for improvement within the retail environment.

Process Analysis

Analyze retail business processes to identify inefficiencies, bottlenecks, and areas for optimization.

Map out workflows, understand task dependencies, and recommend process reengineering or automation strategies.

Data Flow Analysis

Data flow integration involves connecting and synchronizing data between different systems to ensure seamless operations and information exchange. Key activities include mapping data structures, selecting integration protocols, establishing error handling mechanisms, and testing for accuracy and reliability. This process enables businesses to streamline workflows, enhance decision-making, and improve overall efficiency by ensuring that relevant data is available where and when it's needed across the organization.

Requirements Gathering

Work closely with stakeholders to elicit, document, and prioritize business requirements for new systems or enhancements.

Translate user needs into actionable specifications for developers and engineers, ensuring alignment with business goals.

Risk Assessment

Identify potential risks and vulnerabilities in the technical infrastructure of retail systems.

Propose mitigation strategies to ensure the security, reliability, and resilience of retail systems and data.

Solution Design

Collaborate with architects and developers to design technical solutions aligned with retail business requirements.

Create system architectures, data models, and integration strategies to ensure seamless interoperability.

Implementation Support

Assist with the implementation of recommended solutions, ensuring smooth deployment within retail environments.

Provide project management, configuration, customization, and testing support for new retail systems or processes.

Training And Knowledge Transfer

Provide training and support to end-users and stakeholders to ensure successful adoption of new retail technology solutions.

Build skills and confidence in using new systems effectively, contributing to overall organizational success.

Post-Implementation Monitoring

Monitor the performance of implemented systems and processes, providing ongoing support and guidance.

Identify any issues or areas for optimization, ensuring maximum value from retail technology investments.

Qualifications And Skills

Bachelor's degree in Computer Science, Information Systems, or a related field.

Proven experience in data analysis, data management, or data engineering roles.

Strong understanding of data flow concepts, data modeling principles, and data integration techniques.

Proficiency in data analysis tools, data visualization software, and database querying languages (e.g., SQL).

Familiarity with data governance frameworks, data security practices, and regulatory compliance requirements.

Excellent analytical and problem-solving skills, with the ability to troubleshoot complex data flow issues.

Strong communication and collaboration skills, with the ability to work effectively across cross-functional teams.

Attention to detail and a commitment to ensuring data accuracy, integrity, and reliability.

Additional Information

This role may require occasional travel to retail locations or vendor sites for meetings, workshops, or on-site assessments. Flexibility in work hours may be necessary to accommodate project deadlines and business needs.

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