Technical Support Engineer in Italy（Inverters/batteries）
Posizione Aperta
il
14/03/2024
Descrizione:
Responsibilities:1. Provide technical support for sales team during communication with customers with PV Inverters /battery /Ev chargers technical expertise and deep product knowledge.
2. Provide continuous technical consultation and training for regional dealers and installers.
3. Provide onsite and remote commissioning training and support for install partners for inverters, battery storage systems and EV chargers and their monitoring software.
4. Develop and deliver documentation such as: design guides, line diagrams, standard bills of materials, technical briefs, best practices, and training.
5. Support new product launches and introductions.
6. Coordinate and execute field testing and feedback collection for new hardware and software.
7. Collect regional market information, make contributions for product planning and marketing strategy.
Job requirements:
1. Bachelor degree or above, major in power electronics or automation;
2. Excellent English in listening, speaking, reading and writing;
3. Electrician with relevant local electrical qualifications/licenses preferred;
4. Have 2-3 years working experience in Energy Storage Products, Household batteries, PV Inverters and EV Chargers or photovoltaic related products;
5. Practical and hands-on experience and expertise with distributed PV, battery storage and energy management applications;
6. Experience in the use and implementation of inverters/converters, DC & AC systems and component interconnection methods between PV and energy storage systems and the grid;
7. Hands-on expertise in troubleshooting electrical systems and data networks using appropriate tools.
8.Installation company working experience with 1-3 years of installation experience.
About us
HEXING Group, established in 1992, is a multi-national company offering customized sustainable solutions for energy distribution companies with a wide range of revolutionized products. Livoltek, one of HEXING Group subsidiaries, specializes in solar inverters, Energy Storage System (ESS), Batteries and EV chargers.
With global reach and a strong local presence, hexing has more than 5,000 employees located in over 20 different countries and 6 overseas factories. Livoltek has set up 5 companies in photovoltaic industry ( local office and loca warehouse ) In Europe： Poland，Portugal，Spain，Romania and Holland.
We are dedicated to supplying innovative PV inverter/Batteries/Ev chargers technology which enables greater access to clean energy. Today, tomorrow and beyond.
www.hxgroup.com
www.livoltek.com
https://www.linkedin.com/company/livoltek/
HR email : hr2@hxgroup.com